IPP / Pressworks

� How does the order process work?
� How is artwork to be submitted?
� How do Proof differ?

� How does the order process work?
� An Overview of the Ordering Process
Shortly after placing your order, you will receive an email notification that we have received your order and instructions on how to send us your artwork. Then, one of our customer care experts will be assigned to oversee your order. He or she will check product availability, review your order for any potential problems with artwork, imprint issues and delivery times, and make sure to offer you any recommendations we think may be helpful.

Once your order is reviewed, you will be faxed an order acknowledgement with your proof showing the artwork to be printed and placement on your selected item. Please return this order acknowledgement within 24 hours so as not to effect your expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification please note on the order acknowledgment.

Returns: after the order acknowledgment approving the artwork to be imprinted is returned it will be sent to production for decoration (imprinting, screen printing, embroidery, etc). After the product has been imprinted on (according to the faxed proof) there are no product returns accepted.

� How is artwork to be submitted?
� Artwork
Camera Ready artwork means, black and white laser printed artwork of 1200 dpi or higher. We require the camera ready artwork to be in EPS (encapsulated post script) or AI (Adobe Illustrator) for PC. Please convert all text to outlines when possible.

The following artwork is not considered Camera Ready: photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art that needs to be resized, low resolution laser printed artwork of less than 1200 dpi (we recommend sending black and white 1200 dpi laser prints at 200% larger than actual size), photocopies, faxed art, letterhead, business cards, Web images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color or otherwise improved. Stats, PMTs or computer scans of the above are not considered camera ready.

� How do Proof differ?
� There are essentially 4 types of proofs: Virtual, , Faxed, Color Print and Pre-Production Proofs.

Virtual Proofs are done electronically and emailed to you for approval as a pdf. They are not exact in every detail, but present a close approximation of the color of the artwork and text,as well as the sizing and placement. A Faxed Proof offers you the same benefit as a Virtual Proof, but, in black and white. A Color Proof offers the same benefits as the Vitual Proof, but it is in a priinted form. When necessary and / or appropriate, a Pre-Production Proof my be warranted. The product is acutally entered into the production process and a finished piece is submitted for your approval prior to running your entire order. We recommend this on many orders where time permits, color match is crucial or the type of work warrants it. Pre-production proofs will incur an additional charge for screens and setups plus the cost of the item and can add 5-10 days to the order process.